Returns Rules and Restrictions

• Returns must be made within 30 days of purchase.
• Products must be unused and in good condition with all packaging attached.
• Shipping and handling costs, gift box costs and other charges are non-refundable.
• All return shipping charges must be prepaid. We cannot accept COD deliveries.
• It is recommended that you use UPS or Insured Parcel Post for your return.
• Keep the Return Tracking Number for your return package to monitor delivery status.
• You can expect a refund in the same form of payment originally used for the purchase, within 30 days of our receiving the returned order.
• Credit for gift returns will be issued to the original purchaser.
• Elizabetharden.com will cover the return shipping cost if the return is a result of a manufacturing defect or shipping error.