Contact Us
Customer Care
Due to the impact of COVID-19, we're taking extra precautions to protect the health and safety of both you and those that are shipping our orders. That means online order shipments and customer service response times may take longer than usual. We will work to get your order to you as quickly as possible. Thanks for your patience!
Our Customer Care team is available 5 days a week, Monday to Friday, 10AM - 7PM EST
For questions and concerns related to:
- Order Status
- Billing and Shipping Questions
- Returns
- Problems with our site
- Special Offers & Gifts with Purchase
Consumer Affairs
Our Consumer Affairs team is available Monday through Thursday, 10:00AM-12:00PM and 2:00PM-4:00PM EST
For questions and concerns related to:
- In-Store Experience
- Adverse Reaction to a Product
- Product Complaints
- Animal Testing
- General Concerns